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PaperSave Scan Run-Time Error

Run-Time Error: There was an error connecting to the PaperSave Service.


Restart the Drop Point Processing Service


Best Practice – turn on Email Notifications


1. Open PaperSave Settings.
2. Select "Email Notifications" under the General Options section.
3. Setup Email Notification.
4. Select "Test" in the toolbar and confirm email was received.
5. Select Update.


Sample Email sent when two barcodes are together.


The file is moved to the "Errored" folder for review.
The nature of the problem is mentioned in the body of the email: "Cover page without content behind it"



And these are the two errors in the PaperSave Event Log: